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The Customer Has Changed. Pharma’s Commercial Model Hasn’t.

PHARMA BRANDING

The Customer Has Changed. Pharma’s Commercial Model Hasn’t.

Pharma modernized its sales force, channels, and analytics but kept one assumption: the physician is the customer. Zain Raj argues the real customer is now a decision system of payers, pathways, health systems, and patients, and that commercial advantage depends on mapping where power lives.

Sep 22, 2026

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Better Science Doesn’t Sell Itself

HCP+PATIENT INSIGHTS

Better Science Doesn’t Sell Itself

Physicians don't adopt better treatments just because the evidence says they should. Explore why superior clinical data alone fails to change prescribing behavior — and what actually moves it: understanding the friction, habit, and structural barriers standing in the way.

Sep 19, 2026

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Everyone Launches. Almost No One Lands.

PHARMA BRANDING

Everyone Launches. Almost No One Lands.

Most pharma launches fail on positioning, not science. Competitive data shows where every player stands, but finding defensible ground takes judgment, not analysis. Zain Raj argues speed and insight, not more data, are what separate launches that land from launches that merely happen.

Sep 12, 2026

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Could We Have Predicted the Study Before We Ran It?

HCP+PATIENT INSIGHTS

Could We Have Predicted the Study Before We Ran It?

A global oncology client asked Stella to predict how physicians would react to a new asset before running primary market research. Here's where her predictions held, where they broke down, and what it means for how much PMR you still need.

Aug 25, 2026

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Physicians Are People First. Prescribers Second.

HCP+PATIENT INSIGHTS

Physicians Are People First. Prescribers Second.

Pharma knows more about what physicians prescribe than almost any industry knows about its audience - but far less about why. A look at how understanding the beliefs, identity, and cognitive patterns behind HCP decision-making unlocks better strategy than behavioral data alone ever can.

Apr 28, 2026

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Shapiro+Raj Launches an AI Agent Built Specifically for the Life Sciences Industry

S+R NEWS

Shapiro+Raj Launches an AI Agent Built Specifically for the Life Sciences Industry

Shapiro+Raj announces the expansion of Stella.ai as a direct offering for life sciences teams, with new leadership appointments to scale the platform's growth in pharma and biotech insights.

Apr 22, 2026

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